Privacy Policy

Information We Collect

We may collect the following types of information when you interact with our Site or receive services at our New York clinic:

1. Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact forms or appointment requests

2. Health Information (HIPAA-Protected)

As a physical therapy provider, we may collect health information necessary to evaluate and treat you.

All medical information is handled in strict compliance with HIPAA and New York privacy regulations.

3. Usage Data

Automatically collected information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on the Site
  • Time spent on the Site

How We Use Your Information

The information we collect may be used to:

  • Provide, maintain, and improve our clinical services
  • Communicate with you, including responding to appointment requests or questions
  • Enhance our Site, user experience, and service offerings
  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell or rent your personal information to any third parties.

We may share information only under the following circumstances:

1. With Healthcare Providers

To coordinate care, treatment, or follow-up as appropriate.

2. With Service Providers

We may use trusted vendors to assist us with operations such as:

  • Billing and payment processing
  • Practice management software
  • IT and website support

These vendors may only use information necessary to perform contracted services.

3. As Required by Law

We may disclose information if required to comply with:

  • Legal obligations
  • Court orders
  • Governmental or regulatory inquiries

4. Mobile/Text Messaging Disclosure

We do not share:

  • Mobile numbers
  • SMS opt-in data
  • SMS consent
  • SMS message content

with any third party or affiliate for marketing or promotional purposes.

This information will never be sold or shared.

Your Rights (New York Privacy Laws & HIPAA)

Under New York law and federal regulations, you may:

  • Request access to personal information we maintain
  • Request corrections to inaccurate personal information
  • Request deletion of certain personal information (excluding medical documentation required by law)
  • Opt out of marketing communications

To exercise any rights, contact us using the information below.

Terms of Use

Use of the Site

By accessing or using our Site, you agree to comply with these Terms.

If you do not agree, you should not use the Site.

These Terms apply to all visitors, users, and anyone accessing the Site.

Restrictions

You agree not to:

  • Sell, distribute, rent, or commercially exploit any portion of the Site
  • Copy, reproduce, republish, or transmit the Site's content without written permission
  • Reverse engineer, deconstruct, or attempt to derive code from the Site
  • Use the Site to create a competing business or service
  • Remove or alter copyright notices

Updates, enhancements, or modifications to the Site also fall under these Terms.

We are not obligated to provide you with Site support.

Use of the Site requires acceptance of our Privacy Policy and its data-handling practices.

Intellectual Property

All content on the Site—including text, graphics, logos, photos, designs, and software—is the property of reCOOPERate Physical Therapy or its licensors.

Nothing in these Terms grants you ownership or rights to this intellectual property.

Third-Party Links

The Site may include links to external websites not owned or controlled by us.

We are not responsible for the content, policies, or practices of third-party websites.

We recommend reviewing the Terms and Privacy Policies of any external sites you visit.

Termination

We may suspend or terminate your access to the Site at any time, without notice, if you violate these Terms.

Governing Law

These Terms are governed by the laws of the State of New York.

By using the Site, you agree to submit to the exclusive jurisdiction of courts located in New York for any disputes.

Changes to Terms

We may update or modify these Terms at any time.

The updated version will be posted with an updated "Last Updated" date.

Continued use of the Site indicates acceptance of any changes.

Contact Us

If you have questions about these Terms or our Privacy Policy, please contact us:

reCOOPERate Physical Therapy
Address: 122 W 26th St #700, New York, NY 10001
Phone: (646) 801-8565
Website: https://recooperatept.com/